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Contact Us

Our expert staff is available to help you with the purchase of your letterman jacket, varsity letter, letterman jacket patches, and more.  If you want a custom quote, have a question about ordering from us, or just want to talk to someone, don't hesitate - get in touch with us today and we can work with you to address your needs.  Our customer service doesn't end with the sale; after you've checked out, you can log into your account to view your order status, track shipping numbers, receive special discount pricing, and much more. 

You can reach us in one of five easy ways:

  1. Call us at (816) 387-1336 and leave a message for our customer service department.  Phone calls are returned from 5:00 PM to 9:00 PM Central Standard Time once the daily production runs are completed and order statuses have been updated so we have the most accurate information.  Be sure to leave your phone number or email address so we can get back to you! 
  2. Use the contact form below to submit an email to our customer service department.
  3. If emailing us artwork for a custom letterman jacket or patch, send it to customerservice@mountolympusawards.com
  4. Chat Live with one of our representatives, who can answer your questions in real time!  Just look for the Live Chat icon on each page of the site.  During regular business hours, clicking on the Live Chat button will begin a chat session.  After hours, it allows you to leave a message.
  5. You can use traditional mail and send a letter to our company offices at the following address:
Mount Olympus Awards, LLC
2327 North Belt Highway, Suite A
St. Joseph, MO 64506


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