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Our Core Values

The Secret to Our Success Comes Down To Honoring Our Guiding Principles
When we began our letterman jacket award business more than a decade ago, we wanted to build our company on the timeless values f
airness, honesty, and attention to detail so we could offer you the highest quality materials, at competitive prices, with the fastest consistent delivery in the award letter industry.  By reminding ourselves of our core beliefs, and working to live up to them when fulfilling each and every order, we are better able to adhere to our mission of being the best varsity affinity company in the world.  These values are so important to us, we'd like to share them with you so you understand what motivates us; of what we expect from ourselves when you entrust your order to Mount Olympus Awards.

1. We believe the process of ordering custom letterman jackets and varsity award letters should not be complicated or expensive. We have arranged our entire business around the idea that individual customers should be able to design their dream garment or patch from the comfort of their home or office. That's why most of our products have no minimums, unlike many traditional sporting goods stores or distributors, which require bulk orders as part of a team.  At Mount Olympus Awards, if you need a single chenille letter, we can do that!  In fact, we were one of the first companies in the world that allowed customers to build their complete letterman jacket, design their custom chenilles, and have the finished product delivered to their door ready-to-wear right out of the box! Even better, we can save you money in the process with average discounts of more than 40% off traditional retail.

For those who want to order as part of a team or organization, we offer substantial built-in quantity discounts on top of our everyday low prices; discounts that are automatically applied when chenille patches, letterman jackets, and other products are added to your shopping cart.  Additionally, our custom art department can match virtually any design you have created and to which you hold the rights.  In the past, we have replicated lettermen jackets that were destroyed in fires, recreating them from little more than a pencil sketch.  The limit is your imagination so if you want something made, let us know because the odds are good, we can find a way to get it done.

2. Our customers should not have to wait for long periods of time to receive their custom orders.That's why we constantly strive to provide delivery up to 3x faster than Industry standards. Thanks to our excellent, longstanding relationship with our suppliers, we are often able to provide delivery up to three times faster than the industry average. Traditionally, for example, a letterman jacket with custom chenilles can take more than 6 to 8 weeks to deliver. We strive, however, to ship our letterman jackets in 2 to 3 weeks, depending upon the complexity of your order. (For more information, read our terms and conditions). In some cases, we are able to accommodate our customers when they are facing a deadline, such as a radio station in need of thousands of custom embroidered caps for a marketing event less than a week away or a television production studio in Canada in need of a jacket within 24 hours.

3. Quality is Paramount. We are very selective about the products we offer on our site. We understand that you work hard for your money and, despite the fact that there is a market for cheaper, less durable goods, we refuse to participate. A perfect example is with our custom letterman jackets. Many sites online often bait potential customers with "leather" jackets that are $89 or less. In this particular field, we believe that most people are purchasing a jacket to last a lifetime as a symbol of their accomplishment during their high school and / or college years. With inferior craftsmanship, materials, and construction, these mass market jackets would simply not pass muster. That's why we only use name brand, time tested suppliers that have specialized in the construction of professional varsity jackets and demand the absolute best raw materials. We understand that we are only as good as our last sale; and we want you to be so happy with our quality and service that you come back time and time again.

These ideals shaped everything from our order flow process to the geographic location of our office. Each day, when we are invited to be part of the lives of our customers by providing them with a keepsake that they will wear today, and that will be treasured by family members generations from now, We've always considered it an honor to be part of your life; to have our products worn every day and, later, cherished as a keepsake to pass on to children and grandchildren.

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